Last Updated: September 2026

Welcome to SwifCarts. These Terms & Conditions govern your use of the SwifCarts website, services and online shopping platform. By accessing or using our website, you agree to comply with these terms.

Please read these Terms & Conditions carefully before using SwifCarts or placing an order.

1. About SwifCarts

SwifCarts is an online shopping platform offering products across multiple categories, including fashion, footwear, electronics, beauty, home and kitchen, kids, accessories, sports, computers, automotive, books, gifts and lifestyle products.

SwifCarts may work with different sellers, suppliers, service providers and logistics partners to fulfil customer orders.

2. Eligibility

By using SwifCarts, you confirm that you are legally capable of entering into a binding agreement under applicable law.

If you are using SwifCarts on behalf of another person or organisation, you confirm that you have the authority to do so.

3. Account Registration

Certain features may require you to create an account.

You are responsible for:

  • Providing accurate information
  • Maintaining the confidentiality of your login details
  • Keeping your account information updated
  • All activities carried out through your account

You should immediately contact us if you believe your account has been accessed without authorisation.

4. Product Information

We make reasonable efforts to ensure that product information displayed on SwifCarts is accurate.

Product information may include:

  • Product name
  • Images
  • Description
  • Specifications
  • Size or colour
  • Price
  • Availability
  • Seller information

Product images may appear slightly different from the actual product due to photography, lighting, screen settings or other factors.

5. Product Prices

Product prices displayed on SwifCarts may change from time to time.

The applicable price at the time of placing an order will generally be the price displayed during checkout.

Applicable taxes, shipping charges, discounts or other charges will be displayed before order confirmation where applicable.

6. Orders

Placing an order constitutes a request to purchase the selected product.

An order may be subject to verification and acceptance.

SwifCarts reserves the right to cancel or decline an order in circumstances including:

  • Product unavailability
  • Incorrect pricing or product information
  • Payment issues
  • Suspected fraudulent activity
  • Incorrect customer information
  • Delivery restrictions
  • Technical or operational errors

If an eligible prepaid order is cancelled by us, the applicable refund will be processed according to our Refund and Returns Policy.

7. Payments

SwifCarts may provide different payment methods, including UPI, cards, net banking, digital wallets and Cash on Delivery where available.

Payments may be processed through authorised third-party payment service providers.

Customers must provide accurate payment information and must not share sensitive payment credentials such as OTPs, UPI PINs, CVVs or banking passwords with anyone.

8. Shipping & Delivery

Delivery is subject to product availability, delivery location, logistics partner coverage and other operational factors.

Estimated delivery dates are provided for convenience and may change due to circumstances beyond our reasonable control.

For complete information, please refer to our Shipping Policy.

9. Returns, Refunds & Cancellations

Returns, replacements, refunds and order cancellations are governed by our applicable Refund and Returns Policy.

Product-specific return conditions may vary.

Customers should review the applicable return information before placing an order.

10. User Responsibilities

When using SwifCarts, you agree not to:

  • Provide false or misleading information
  • Use the website for unlawful purposes
  • Attempt to gain unauthorised access to the website or systems
  • Interfere with website security or functionality
  • Upload harmful software or malicious content
  • Abuse promotional offers or return policies
  • Use another person's account without permission
  • Attempt fraudulent transactions

11. Intellectual Property

All content available on SwifCarts, including where applicable:

  • Logos
  • Brand names
  • Website design
  • Graphics
  • Images
  • Text
  • Product content
  • Software
  • Icons
  • Layouts

may be protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute or commercially exploit SwifCarts content without appropriate permission.

Third-party trademarks and product names belong to their respective owners.

12. Promotions & Offers

SwifCarts may provide discounts, coupons, promotional offers, cashback or other campaigns from time to time.

Promotional offers may have separate terms, eligibility requirements, validity periods or product restrictions.

SwifCarts reserves the right to modify or withdraw promotional offers where permitted.

13. Third-Party Services

SwifCarts may use third-party services for payments, shipping, analytics, marketing, customer support, hosting and other operational purposes.

Use of third-party services may be subject to their respective terms and policies.

SwifCarts is not responsible for the independent policies or practices of third-party websites and services.

14. Website Availability

We aim to keep SwifCarts available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, error-free or available at all times.

Temporary interruptions may occur due to:

  • Maintenance
  • Technical issues
  • Server problems
  • Security incidents
  • Network failures
  • Other circumstances beyond our reasonable control

15. Limitation of Liability

To the extent permitted by applicable law, SwifCarts will not be responsible for indirect or consequential losses arising from the use of the website or services.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

16. Privacy

Your use of SwifCarts is also subject to our Privacy Policy, which explains how we collect, use and protect personal information.

17. Changes to These Terms

SwifCarts may update these Terms & Conditions from time to time to reflect changes in our services, business practices or applicable requirements.

The updated version will be published on this page with a revised Last Updated date.

Your continued use of SwifCarts after changes are published constitutes acceptance of the updated terms, to the extent permitted by applicable law.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the matter.

19. Contact Us

If you have any questions regarding these Terms & Conditions, you can contact us:

SwifCarts

📞 9246283027

📍 Madhyapara, Patuli, Badkulla
Nadia – 741121, West Bengal, India

SwifCarts — FAST. EASY. DELIVERED.